Billing

Applying Patient Payments from Collections

How to Watch the Applying Patient Payments from Collections Video

Click the Play button on the video to see a full walkthrough of Applying Patient Payments from Collections in the PayDC Web Version. This video guides you through how to locate collection accounts, apply patient payments, review payment details, and navigate each step of the collections payment workflow.

Apply Patient Payment from Insurance Remits

How to Watch the Apply Patient Payment from Insurance Remits Video

Click the Play button on the video to see a full walkthrough of Applying Patient Payments from Insurance Remits in the PayDC Web Version. This video guides you through how to review insurance remits, apply patient payments, verify payment details, and navigate each step of the payment posting workflow.

Adding Eligibility Details

How to Watch the Adding Eligibility Details Video

Click the Play button on the video to see a full walkthrough of Adding Eligibility Details in the PayDC Web Version. This video guides you through how to access patient records, add and update eligibility information, verify insurance eligibility details, and navigate each step of the eligibility workflow.

Auto Generate Claims from Notes

How to Watch the Auto Generate Claims from Notes Video

Click the Play button on the video to see a full walkthrough of Auto Generate Claims from Notes in the PayDC Web Version. This video guides you through how to generate claims directly from clinical notes, review and verify claim details, make necessary edits, and navigate each step of the claim generation workflow.

Manual Claim Generation

How to Watch the Manual Claim Generation Video

Click the Play button on the video to see a full walkthrough of Manual Claim Generation in the PayDC Web Version. This video guides you through how to create claims manually, enter and verify patient and service details, review claim information for accuracy, and navigate each step of the manual claim creation workflow.

Visit Tracking

How to Watch the Visit Tracking Video

Click the Play button on the video to see a full walkthrough of Visit Tracking in the PayDC Web Version. This video guides you through how to monitor patient visits, review visit history, track appointment status, and navigate each step of the visit tracking workflow.

Primary Claims Overview

How to Watch the Primary Claims Overview Video

Click the Play button on the video to see a full walkthrough of Primary Claims Overview in the PayDC Web Version. This video guides you through how to review primary claims, monitor claim statuses, track submission progress, identify pending or rejected claims, and navigate each step of the primary claims management workflow.

Self-Pay Claims Overview

How to Watch the Self-Pay Claims Overview Video

Click the Play button on the video to see a full walkthrough of Self-Pay Claims Overview in the PayDC Web Version. This video guides you through how to review self-pay claims, monitor claim statuses, track payment progress, identify outstanding balances, and navigate each step of the self-pay claims management workflow.

Manually Posting Insurance Remits

How to Watch the Manually Posting Insurance Remits Video

Click the Play button on the video to see a full walkthrough of Manually Posting Insurance Remits in the PayDC Web Version. This video guides you through accessing insurance remittance information, posting payments manually, applying adjustments, handling denials and exceptions, reconciling claim payments, and navigating each step of the manual insurance remittance posting workflow.

Adding an Insurance Carrier

How to Watch the Adding an Insurance Carrier Video

Click the Play button on the video to watch a complete walkthrough of Adding an Insurance Carrier in the PayDC Web Version. This video guides you through how to add a new insurance carrier, enter the required carrier information, configure the necessary details, verify the information, and complete the setup process to ensure the carrier is available for use within the system.

Correcting Common Claim Errors – Pre Submission

How to Watch the Video

Click the Play button on the video below to watch a walkthrough of Correcting Common Claim Errors – Pre Submission. This video will guide you step-by-step on how to identify and correct common claim errors before submitting your claim, helping ensure a smoother and more accurate submission process

Step-by-Step Written Instructions

Below are the detailed written steps for correcting common claim errors before submission. Scroll through the instructions to view each step. These written steps provide additional guidance on identifying, reviewing, and resolving common errors to help ensure your claim is accurate before submission.

Correcting Common Claim Errors – Post Submission

How to Watch the Video

Click the Play button on the video below to watch a walkthrough of Correcting Common Claim Errors – Post Submission. This video will guide you step by step on how to identify and correct common claim errors after submitting your claim, helping you resolve issues efficiently and ensure your claim is processed accurately.

Step-by-Step Written Instructions

Below are the detailed written steps for correcting common claim errors after submission. Scroll through the instructions to view each step. These written steps provide additional guidance on identifying, reviewing, and resolving common errors to help address post-submission issues and ensure your claim is processed accurately.

Electronic Claims Reports

Learn how to use the electronic claims reports in PayDC PRO to quickly identify claim issues and keep your revenue cycle running smoothly.

Submitting Electronic Claims

Walk through the process of submitting electronic claims in PayDC PRO.

Submitting Paper Claims

Walk through the process of submitting paper claims in PayDC PRO.

Deposit Report - Patient

Discover how to use the Deposit Report to view patient collections.

Deposit Report - Insurance

Discover how to use the Deposit Report to view collections from insurance payers.

Rebilling Claims

Learn how to rebill claims in PayDC PRO.