Patient Communication

SMS Campaign Feature

This feature allows for mass text campaigns to be sent to customized patient groupings.

2 Way Text Feature

This feature allows for texts to be sent to individual patients and allows patient to respond.

Send Welcome Email

How to Watch the Send Welcome Email Video

Click the Play button to watch a walkthrough of how to Send a Welcome Email in the PayDC Web Version. This video guides you step-by-step through selecting a patient, composing and sending the welcome email, and confirming successful delivery.

Step-by-Step Written Instructions

Scroll through the written instructions to view each step in detail. These steps explain how to access the patient profile, open the communication tools, compose the Welcome Email, and send it successfully using the PayDC Web Version.